User-driven innovation of an outpatient department.
نویسندگان
چکیده
This paper presents experiences from a user-driven innovation process of an outpatient department in a hospital. The mixing of methods from user-driven innovation and participatory design contributed to develop an innovative concept of the spatial and organizational design of an outpatient department in a hospital. Design games and tabletop simulation seem to be powerful tools in facilitating such a participatory process.
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عنوان ژورنال:
- Work
دوره 41 Suppl 1 شماره
صفحات -
تاریخ انتشار 2012